Privacy Policy

Effective Date: 01/01/2025

At Wrapmasters Australia, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and disclose personal information from visitors and customers of our website www.wrapmasteraus.com.au.

1. What Information We Collect

We may collect the following types of personal information when you interact with our website, contact us, or use our services:

  • Your name

  • Email address

  • Phone number

  • Business name (if applicable)

  • Vehicle details (for service bookings)

  • Location or address information

  • Any other information you provide via our contact forms or email

We also collect limited non-personal data automatically, such as:

  • IP address

  • Browser type and version

  • Pages visited on our site

  • Referral source

This helps us improve our website and services.

2. How We Collect Your Information

We collect personal information through:

  • Contact forms

  • Quote requests

  • Email inquiries

  • Phone calls

  • In-person visits

  • Analytics tools (like Google Analytics)

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes

  • Book and manage your service appointments

  • Deliver vehicle wrapping and signage services

  • Send updates or confirmations related to your booking

  • Improve our services and website functionality

  • Comply with legal obligations

We do not sell, rent, or trade your personal data to third parties.

4. Sharing Your Information

We only share your information when necessary, such as:

  • With trusted service providers who assist us in operating our business (e.g. email providers or website analytics platforms)

  • To comply with legal or regulatory requirements

  • If you give us explicit consent to share your information

All third-party partners are required to protect your data in accordance with this Privacy Policy.

5. How We Store and Protect Your Information

We use industry-standard security measures to protect your personal information, including:

  • SSL encryption on our website

  • Secure email communications

  • Access control and password protection on data storage systems

We retain your personal information only as long as necessary to fulfill the purpose it was collected for, or as required by law.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to:

  • Analyze website traffic

  • Improve user experience

  • Measure the effectiveness of advertising campaigns

You can control cookie settings in your browser at any time.

7. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent where applicable

To make a request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies separately.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Wrapmasters Australia
Email: admin@wrapmasteraus.com.au
Phone: 0423 340 382
Website: www.wrapmasteraus.com.au